CP2S developed and implemented a Quality Management System (QMS) as defined in our corporate Quality Control Plan (QCP) in order to document the company’s best business practices, better satisfy the requirements and expectations of its customers and improve the overall management of the company. Upon task order awards, a Navy SeaPort specific QCP will be implemented based on the corporate plan and will only deviate in specific deliverables and schedule requirements of the Navy SeaPort task order. Our QCP addresses the design, development, production, installation, and servicing of our company’s products and services for the Navy SeaPort program. The CP2S team’s depth and breadth of experience translates into a QCP grounded in proven success through a refinement of quality processes and surveillance methodologies. Reviewed and updated semi-annually, this QCP ensures the level of technical and professional services supporting the Navy SeaPort contract will meet or exceed Navy SeaPort task order performance standards and expectations. The QCP includes the processes, procedures and metrics to ensure resolute Navy SeaPort Program Management and technical support as detailed in the Navy SeaPort IDIQ contract and SOW.
Our QCP uses a proactive inspection and analysis process to generate awareness and quality management improvements. Our program approach adheres to the guidelines of the ISO 9001:2008 and PMI-PMP® quality processes. The QCP addresses prevention and inspection criteria attributes and variable sampling to measure the degree of performance conformity, and establish tolerances and control limits that dictate when performance levels breach acceptable thresholds. Through periodic and random inspections and audits, the Task Order Lead/Project Manager (who will serve as the Task Order Quality Control Lead) and QA Manager will determine if the in-place Quality Control (QC) processes are, in fact, ensuring technical performance meets customer satisfaction and SOW performance standards. The CP2S team’s quality management planning modules demonstrates a total quality approach on this program—and begins well before contract award. Quality planning, quality control and quality assurance is addressed and implemented as an overarching process to ensure quality management is controlled for each of the functional areas on this program. Our surveillance plan identifies each of the section control functions, performance requirements, QA measures, inspections methods, frequency and inspector. The process to evaluate and control quality management within the functional services on this contract is accomplished by utilizing these quality management planning processes.